Recent years have seen explosive growth in the off shoring and outsourcing of services to locations throughout India. . Whether it be customer service, technical support, sales or back office support, organisations across all industries are actively exploring how off shoring can benefit them and their customers. While off shoring can deliver significant financial savings, business efficiency and improved customer satisfaction are not always guaranteed. ‘Managing Off Shore Projects in India’ will provide you with a greater understanding of the challenges facing human resources and home country managers. It will provide the knowledge you need to effectively manage human capital during the off shoring process from initiation and transition through to management and expansion – including how to get the most from staff on the ground in India.
No comments:
Post a Comment